Official Arq Paleis Hotel FAQ

Question 1

What room types are there and what are the main differences?

Accepted Answer

Tiny, Deluxe, Superior with Shower, Superior with Bath & Shower, and the Superior with Terrace.The room types differ in space, layout, and bathroom options.

Question 2

Which room is best for a romantic weekend?

Accepted Answer

Choose based on what you find important: extra peace, extra space, or a specific bathroom preference (for example, a bath). Email your preferences, and we will advise the most suitable room type. Email to info@arqpaleishotel.nl

Question 3

Which room is best suited for a business stay?

Accepted Answer

Business guests usually opt for a comfortable, quiet room with a practical layout. Do you have an early start or video calls? Please mention that during the booking, so we can easily think along with you about the most suitable room.

Question 4

Are there rooms with a bath?

Accepted Answer

Yes, there are several rooms with a bath. Would you like a bath? Then please note "bath desired" with your booking.

Question 5

What is the maximum occupancy per room?

Accepted Answer

That varies per room type. Each room page states the maximum occupancy. For families, we recommend emailing with: number of adults + number of children + ages, so that we can immediately provide the correct option. We also have rooms that are connected by a hallway.

Question 6

Can a baby bed or extra bed be added?

Accepted Answer

Almost always, this depends on the room type and the available space. Send your request and we will immediately check what is possible.

Question 7

Is the hotel suitable for families?

Accepted Answer

Yes. The most important thing is that the occupancy matches the room type. Contact us with your family composition; then you will immediately receive a concrete proposal. Email to info@arqpaleishotel.nl

Question 8

What are the check-in and check-out times?

Accepted Answer

You can check in online 24 hours a day well before your stay. If you have checked in online, you will receive a digital front door and room key from us on the day of your stay from 3:00 PM. Our standard check-out time is at 11:00 AM. You can extend the check-out time in consultation with the reception for an additional fee. The instructions about our 'online check-in concept' will be sent to you prior to your stay. Please read the confirmation email carefully. During the day, there is always someone from our team available to assist you if needed.

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